477 but's Privacy Policy

This Privacy Policy ("Policy") is issued by the company operating the 477 but platform ("we", "us") and applies to all users, registered members, and visitors of the website https://477but.cam. The terms set out in this Policy reflect our commitment to handling your personal information responsibly.

By using the 477 but platform, you are considered to have accepted the terms of this Policy. This Policy must be read together with our Terms and Conditions, as both documents together form the complete legal framework governing the relationship between you and us. If you disagree with any part of this Policy, please stop using the platform and contact our support team.

This Policy may be updated from time to time. For significant changes, we will post a notice on the platform and the "Last Updated" date at the top of the document will change.

477 but collects various types of information needed to create and manage your account. These are listed by category below:

2.1 Information You Provide Directly

Information you voluntarily provide during registration or account use:

• Full name and date of birth (for age verification — the platform is for users aged 21 and above)
• Email address and mobile number
• Bank account or mobile banking details (bKash, Nagad, Rocket)
• National ID or passport number (for identity verification)
• Any support requests or messages you send us

2.2 Automatically Collected Information

Information recorded automatically while you use the platform:

• IP address and device type (mobile, tablet, or computer)
• Operating system and browser version
• Duration of your sessions on the platform and activity logs
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity data

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we may in some cases collect a limited amount of information from legitimate third-party verification agencies. Such collection is always done within the limits of applicable law.

477 but uses your information only for the following legitimate purposes:

1. Account Creation and Management: Completing the registration process, verifying identity, and keeping your account secure.
2. Transaction Processing: Verifying and completing deposit and withdrawal requests — via bKash, Nagad, Rocket, and bank transfer.
3. Customer Support: Resolving your queries in Bengali and English via live chat and email.
4. Fraud and Risk Management: Detecting and preventing multiple account creation, money laundering, and any other irregular activity.
5. Service Improvement: Conducting statistical analysis to improve platform performance and user experience.
6. Communications and Notifications: Sending important account-related updates, security alerts, and where applicable, promotional information (only with your consent).
7. Responsible Gaming: Monitoring your gaming patterns under our Responsible Gaming programme and providing support where needed.

4.1 Technical Security

477 but uses industry-standard technology to protect your information. All data transfers use SSL (Secure Socket Layer) encryption, which keeps your sensitive information out of reach of third parties. Our server infrastructure undergoes regular security audits.

4.2 Access Control

Your personal information can only be accessed by authorised staff on a need-to-know basis. All staff are bound by confidentiality agreements and trained in data protection.

4.3 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary after that to meet applicable legal obligations. Transaction data is retained for the period required under financial regulations.

4.4 Response to a Security Breach

If a data security breach ever occurs that affects your information, we will notify you as quickly as possible and take the necessary corrective steps.

477 but never sells your personal information to third parties. However, information may be disclosed in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical support. These partners may only use your information within the scope of their assigned tasks and are required to follow our privacy standards.

5.2 Legal Obligations

If we receive a lawful order from a competent court or regulatory authority, or are legally required to assist in the investigation of money laundering or fraud, we may disclose relevant information.

5.3 Business Restructuring

User information may be transferred in the event of a business merger, acquisition, or other lawful business restructuring. You will be notified in advance in such cases.

Cookies and similar technologies are used on the 477 but website. These are stored as small data files in your browser and help improve your experience on the platform.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferences (language, theme, etc.).
• Analytics Cookies: Used to monitor usage patterns on the platform, which helps us improve our service.

6.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging in to 477 but or completing transactions.

You have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we hold about you. Contact our support team to request this information.

7.2 Right to Correction

You have the right to request correction or amendment of any information we hold about you that is inaccurate or incomplete.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a set period due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

You have the right to unsubscribe from promotional emails or messages at any time. Essential account-related messages cannot be turned off.

7.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, contact our customer support team by email: [email protected]. We will respond to your request within 30 working days.

The 477 but platform is strictly not intended for persons under 21 years of age. We verify age at the time of registration and do not knowingly collect any information from users under 21. If we become aware that a user is under 21, their account will be closed immediately and any collected data will be deleted. Parents and guardians are encouraged to stay aware of their children's online activities.

Due to the technical requirements of our service, your information may sometimes be processed or stored on servers outside Bangladesh. In such cases, we ensure that your information receives the same adequate level of protection as it does here and that applicable laws are followed. We always ensure the necessary contractual safeguards are in place for any data transfers.

To learn more about us, you can read our About Us page, which contains information about 477 but's services and values. Third-party payment providers (bKash, Nagad, Rocket) and game studios (such as Pragmatic Play, PG Soft, Evolution) have their own privacy policies, which are separate from ours. We are not responsible for the data collection or use practices of these third parties.

This privacy policy may be updated from time to time. For significant changes, we will notify you in advance by email or through the platform. Continued use of the platform after any changes will be considered acceptance of the revised policy. We therefore recommend reviewing this policy regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: Via the live chat button on the website, 24 hours a day, 7 days a week

Our team is available to assist in both Bengali and English. For general questions, check our FAQ section — answers to many common queries are already available there.